Terms of service

Last Updated: August 11, 2026

Welcome to Hillover. These Terms & Conditions govern your access to and use of the Hillover website, https://hillover.com/, and your purchase of products through our online store.

By accessing, browsing, registering an account, or placing an order through our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About Hillover

Hillover is an online fashion and apparel store offering clothing products including jeans, cargos, T-shirts, polo T-shirts, oversized clothing and other fashion products.

For the purposes of these Terms, "Hillover", "we", "us", or "our" refers to the operator of the Hillover website.

Business Name: [Legal Business Name]
Registered Address: [Full Business Address]
Email: [Customer Support Email]
Phone: [Customer Support Number]

2. Eligibility

By using this website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information you provide to us is accurate and complete.
  • You will use the website only for lawful purposes.
  • You will not misuse, disrupt, or attempt to gain unauthorized access to the website or its systems.

If you are purchasing on behalf of another person, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, prices and other information displayed on the website are accurate.

However:

  • Actual colours may vary slightly depending on your device or screen settings.
  • Minor variations in measurements, fabric, stitching, colour or appearance may occur.
  • Product availability may change without prior notice.
  • Images shown on the website are for representation purposes and may not always exactly reflect the physical product.

We reserve the right to correct errors, update product information, or discontinue products at any time.

4. Pricing

All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may change at any time without prior notice.

We reserve the right to correct pricing errors. If an order has been placed with an incorrect price due to a technical or human error, we may contact you regarding the order. We may cancel the order and provide a refund where applicable.

Any applicable shipping charges, taxes, or other charges will be displayed during the checkout process where applicable.

5. Orders

When you place an order through Hillover, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation. An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to:

  • Accept or reject an order.
  • Cancel an order due to product availability.
  • Cancel an order because of incorrect pricing or product information.
  • Cancel an order where fraudulent or suspicious activity is detected.
  • Limit quantities purchased by a customer.

If we cancel an order after payment has been received, the applicable amount will be refunded through the original payment method or another appropriate method.

6. Customer Information

You agree to provide accurate information when placing an order, including:

  • Full name
  • Delivery address
  • Phone number
  • Email address
  • Payment information where required

Hillover is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.

7. Payment

Payments may be processed through third-party payment service providers available on our website.

By making a payment, you confirm that:

  • The payment information provided by you is valid and authorized.
  • You are authorized to use the selected payment method.
  • You will not use fraudulent payment methods or attempt unauthorized transactions.

Hillover does not store complete card or sensitive payment information unless specifically permitted and required under applicable law and our payment provider's policies.

8. Shipping and Delivery

Orders will be shipped to the delivery address provided during checkout.

Delivery timelines displayed on the website are estimates and may vary depending on:

  • Delivery location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Logistics disruptions
  • Incorrect address or contact information
  • Other circumstances outside our reasonable control

Once an order has been handed over to the shipping or courier partner, delivery may be subject to the courier provider's terms and operational conditions.

For further information, please refer to our Shipping Policy.

9. Returns, Exchanges, Refunds and Cancellations

Returns, exchanges, refunds and order cancellations are governed by Hillover's applicable Return Policy and Refund/Cancellation Policy.

Customers must comply with the applicable eligibility requirements, time limits and product-condition requirements stated in those policies.

Products may not be eligible for return or exchange if they:

  • Have been worn or used.
  • Have been washed.
  • Have been damaged after delivery.
  • Have missing tags, labels or original packaging where applicable.
  • Show signs of alteration or misuse.
  • Are otherwise excluded under our Return Policy.

We reserve the right to reject a return or exchange that does not meet the applicable requirements.

10. Product Availability

We attempt to maintain accurate inventory information; however, product availability is not guaranteed.

If a product becomes unavailable after you place an order, we may cancel the affected item or order and provide an applicable refund.

11. Promotions and Discount Codes

From time to time, Hillover may offer promotional campaigns, discounts, coupon codes or special offers.

Unless otherwise stated:

  • Promotional offers cannot be combined.
  • Offers may have specific eligibility requirements.
  • Discount codes may have expiry dates.
  • Promotions may be withdrawn or modified without prior notice.
  • Certain products may be excluded from promotional offers.

Any promotional terms displayed with a particular offer will apply in addition to these Terms & Conditions.

12. User Accounts

If you create an account on Hillover, you are responsible for maintaining the confidentiality of your login information.

You agree to:

  • Keep your password confidential.
  • Provide accurate account information.
  • Notify us if you believe your account has been accessed without authorization.
  • Not share or misuse another person's account.

Hillover may suspend or terminate accounts involved in fraudulent, abusive, unlawful or unauthorized activities.

13. Intellectual Property

All content available on the Hillover website, including but not limited to:

  • Brand names
  • Logos
  • Product photographs
  • Graphics
  • Text
  • Designs
  • Videos
  • Website layouts
  • Product descriptions
  • Software
  • Other materials

is owned by or licensed to Hillover and is protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit website content without our prior written permission.

14. User Reviews and Content

If you submit reviews, comments, photographs, feedback or other content to Hillover, you agree that the content:

  • Is truthful and not misleading.
  • Does not violate applicable laws.
  • Does not infringe another person's intellectual-property or privacy rights.
  • Does not contain offensive, abusive, fraudulent or unlawful material.

By submitting content, you grant Hillover a non-exclusive, royalty-free right to use, reproduce, display and publish that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or is otherwise inappropriate.

15. Prohibited Activities

You must not use the website to:

  • Commit or facilitate unlawful activities.
  • Attempt unauthorized access to our website or systems.
  • Introduce viruses, malware or other harmful code.
  • Interfere with website functionality.
  • Scrape or copy website content without permission.
  • Use automated systems to place fraudulent orders.
  • Impersonate another person or entity.
  • Provide false information.
  • Abuse promotional offers or discount codes.
  • Engage in fraudulent payment activity.

We may restrict or terminate access to the website if we reasonably believe these Terms have been violated.

16. Third-Party Services and Links

Our website may use third-party services, including payment processors, courier companies, analytics providers, hosting providers and other service providers.

We may also provide links to third-party websites.

Hillover is not responsible for the content, availability, security, policies or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

17. Website Availability

We aim to keep the Hillover website available and functioning properly. However, we do not guarantee that the website will always be:

  • Available without interruption.
  • Free from errors.
  • Free from viruses or other harmful components.
  • Compatible with every device or browser.

We may temporarily suspend, modify or discontinue any part of the website for maintenance, upgrades, security reasons or other operational requirements.

18. Disclaimer

To the extent permitted by applicable law, Hillover provides the website and its content on an "as available" basis.

We do not guarantee that all information on the website will always be complete, accurate, current or error-free.

Nothing in these Terms excludes or limits any consumer rights that cannot legally be excluded or limited under applicable law.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Hillover will not be liable for indirect, incidental, special or consequential losses arising from the use of the website or purchase of products, including losses resulting from:

  • Website interruptions.
  • Delivery delays caused by third parties.
  • Incorrect information provided by customers.
  • Unauthorized use of an account caused by failure to protect login credentials.
  • Events outside our reasonable control.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

20. Force Majeure

Hillover will not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, floods, fires, pandemics, strikes, government restrictions, transportation disruptions, technical failures, cyber incidents or other unforeseen events.

21. Privacy

Your use of the Hillover website is also subject to our Privacy Policy, which explains how we collect, use, store and protect personal information.

By using the website, you acknowledge that you have read and understood our Privacy Policy.

22. Changes to These Terms

Hillover may update or modify these Terms & Conditions from time to time.

Any changes will become effective when the updated Terms are published on this page, unless otherwise stated.

You should review this page periodically for changes.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms.

23. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Any disputes arising in connection with these Terms or your use of the Hillover website shall be subject to the jurisdiction of the competent courts having jurisdiction over the location of Hillover's registered business, subject to applicable consumer-protection laws.

24. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be modified or removed to the extent necessary, while the remaining provisions shall continue to remain in effect.

25. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return Policy and Refund/Cancellation Policy, constitute the agreement governing your use of the Hillover website and your purchases from us, subject to any additional terms presented at checkout.

26. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

Hillover
Email: support@hillover.com
Phone: 9745282883
Address: Ground Floor, 1/641-A,1/641-B,Valluvambram, Half Valluvambram,Malappuram, KeralaPin Code: 673642

Website: https://hillover.com/

By using the Hillover website or placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions