INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
We guarantee that what you see in the picture is what you will receive. Our product photography is accurate and our descriptions are trustworthy. If you have any issues, please contact our customer service team for assistance.
Where can I view my sales receipt?
Need a copy of your sales receipt? Log in to your account or provide your order number and email to access it easily. Contact us if you need assistance.
How can I return an item?
To return an item, first check the seller's policy to ensure you're eligible. Then select the product, choose a reason, and provide details. Shipping costs may apply, and some items cannot be returned. Read policies carefully before purchasing.
Will you restock items indicated as “out of stock?”
While we work hard to restock popular items on our website, there may be times when a restock is not possible due to various factors. However, you can sign up for notifications when out of stock items become available again. Thank you for choosing our website for your shopping needs!
Where can I ship my order?
We offer shipping to various locations for both domestic and international orders. Free standard shipping takes 5-7 days domestically and 10-14 days internationally. Expedited shipping is available for an additional cost, guaranteeing delivery within 2-3 days domestically or 5-7 days internationally. Contact customer service for remote or difficult-to-reach locations. Rest assured, your order will be safe and timely.
INFORMATION ABOUT US
